Membership FAQ
Purchasing and Using Your Membership
The Museum is open daily from 10 am to 5:30 pm—Closed Thanksgiving and Christmas Day.
Your adherence and the adherence of anyone in your group (including children) to the Museum's Code of Conduct is mandatory, and noncompliance may result in removal from the Museum.
You'll always be able to find the most complete, up-to-date information here.
Online
Select your membership level here!
At Any Membership Desk
Membership Desks are located at the Member Entrance on Central Park West (ground level, via the driveway) at 79th Street, the main entrance at 79th Street and Central Park West, at the Fredrick P. Rose Center for Earth and Space at 81st Street, and at the Richard Gilder Center for Science, Education, and Innovation at Columbus Avenue and 79th Street.
By Phone
Call 212-769-5606 to purchase your membership. The Membership Office is open 9 am–5 pm, every day except Thanksgiving and Christmas Day.
Your membership will be available the day it is purchased. You can reserve your member tickets either online here, or by calling our Central Reservations department at 212-769-5200. You may also use your membership onsite even if your digital membership cards have yet to arrive.
Online
Visit our Membership Renewal page.
At Any Membership Desk
Membership Desks are located at the Member Entrance on Central Park West (ground level, via the driveway) at 79th Street, the main entrance at 79th Street and Central Park West, at the Fredrick P. Rose Center for Earth and Space at 81st Street, and at the Richard Gilder Center for Science, Education, and Innovation at Columbus Avenue and 79th Street.
By Phone
Call 212-769-5606. The Membership Office is open 9 am–5 pm, every day except Thanksgiving and Christmas Day.
Register your membership and create a profile. If you already have a profile, you may click on the profile icon wherever you see it at the top right corner of the website and log in from there.
If you encounter any errors while registering or have difficulty logging in, please contact the Membership Office at [email protected] for assistance.
Unfortunately, we do not have reciprocity with other institutions.
Yes. Purchase a gift membership:
Online
You will receive a confirmation email that you can print and bring to the Museum for admission. Select your membership level here!
At Any Membership Desk
Membership Desks are located at the Member Entrance on Central Park West (ground level, via the driveway) at 79th Street, the main entrance at 79th Street and Central Park West, at the Fredrick P. Rose Center for Earth and Space at 81st Street, and at the Richard Gilder Center for Science, Education, and Innovation at Columbus Avenue and 79th Street.
By Phone
Call 212-769-5606 to get a gift membership. The Membership Office is open 9 am–5 pm, every day except Thanksgiving and Christmas Day.
By Fax/Mail
Download the Membership Gift Application and fax the completed form to 212-769-5427 or mail to:
American Museum of Natural History
ATTN: Membership Department
200 Central Park West
New York, NY 10024-5102
Yes. Simply give your caregiver the membership card or have your caregiver provide the name and address associated with the membership account.
Children younger than 12 years old must be accompanied by an adult at all times.
Members enjoy 12 months of wonder and discovery at the Museum. Memberships are valid through the end of the month of purchase, plus twelve full months thereafter. (For example, a membership purchased on January 11, 2024, will be valid through January 31, 2025.)
Yes. Please contact the Membership Office at 212-769-5606 for more information.
Membership Cards
You should receive an email containing your digital membership cards within 48 hours of your purchase (please check your inbox’s Junk folder and/or Promotions tab). Printed cards will only be issued upon request. To request printed cards, please contact the Membership Office at [email protected] or 212-769-5606.
If you did not receive your digital card email within 48 hours, please contact the Membership Office at [email protected] or 212-769-5606 to verify your email address and receive a digital card.
Yes. You do not need to have your card with you to visit the Museum. Simply show your ID to anyone at the Membership Desk for verification and admission.
If you would like to receive a replacement digital and/or printed membership card, please notify the Membership Office at [email protected] or 212-769-5606.
First, please note that we never require you to show a membership card to visit the Museum. Simply show your ID to anyone at the Membership Desk for verification and admission.
Now to our green and recycling options:
- The Museum is excited to provide all Members with convenient, environmentally friendly digital membership cards! Within 48 hours after purchase, you should receive an email containing your digital cards, which can be downloaded and added to Google Wallet and Apple Wallet.
- You can drop off your current or old printed card at any Membership Desk for recycling.
We're always looking for greener, more sustainable and environmentally responsible ways to do our work. Have a suggestion? Please submit it using our suggestion form.
Membership Benefits
Full listing of updated benefits at every level.
Yes! We are delighted to welcome Members and their guests to the Member Entrance located on Central Park West (ground level, via the driveway) at 79th Street.
The Member Entrance is accessible by wheelchairs and strollers.
Members enjoy complimentary General Admission to the Museum along with complimentary admission to all Ticketed Exhibitions.
You will need to reserve tickets for these exhibitions online, or at a Membership Desk. Please review the benefits for each category carefully or call the Membership Office at 212-769-5606 for assistance.
Yes. Reserving advance tickets is recommended for faster entry into the Museum. After reserving, you will receive an email with the tickets to print or show on a mobile device to enter.
Online
Log in to your account, or click the Reserve Tickets button from any page, then follow the prompts to log in to your account.
If you are an IDNYC member, corporate member, corporate rewards program member, a library pass/voucher holder, or eligible to receive complimentary tickets to the Museum, please visit the ticketing page, and selection the option for “Corporate Members or IDNYC”.
At Any Membership Desk
Tickets can be reserved at any Membership Desk until 4:30 pm.
By Phone
Please call Central Reservations, the Museum's ticketing office, at 212-769-5200. Be sure to have your membership number ready! Central Reservations is open every day from 9 am–5 pm. After reserving, you will receive an email with the tickets to print or show on a mobile device to enter.
Tickets for any additional guests beyond the number covered by your membership are full price and must be purchased in advance of arriving. Per health and safety guidelines, the maximum number of people in any party entering the Museum is ten.
The parking discounts for Members are as follows:
Flat rate of $12 for members arriving any time after 4 pm, until 11 pm, 7 days a week.
Show your Membership card on exit and the cashier will adjust the rate.
Birthday parties are not currently available as a benefit.
Other Questions
By Phone
Call 212-769-5606. The office is open 9 am–5 pm, every day except Thanksgiving and Christmas Day.
Membership Department
American Museum of Natural History
200 Central Park West
New York, NY 10024-5102
You can call or email the Membership Office to update your information. Call us at 212-769-5606 daily from 9 am–5 pm every day except Thanksgiving and Christmas Day. Or email us at [email protected].
For verification and processing of donations, please make sure to enter your address and zip code into the online donation form exactly as it appears on your bank or credit card statement. If you included a phone number on the form, please ensure it contains no more than 10 digits.
Should you continue to receive an error message, please call us at 212-769-5606 to complete the transaction.
Be sure to update your subscriber preferences on your online Member profile and to add us ([email protected]) to your email contacts list. If you still do not receive emails from us, please contact the Membership office at [email protected] or 212-769-5606.
All issues of Rotunda, the Member magazine, are available for download.
The Museum does not sell or rent its mailing (i.e. street address) lists but does occasionally share its mailing list with trusted third parties. Please call 212-769-5606 or email [email protected] if you do not wish to have your mailing information shared with any third parties.
Please bring your valid IDNYC card to any Museum Membership Desk. A guest service representative will help you enroll and you will be able to begin using your membership that day! Some restrictions apply.
Please note: You will need to reserve General Admission tickets in advance of your visit or at a Membership Desk to enter the Museum.
Please see the Bike and Scooter Parking section of our Plan Your Visit page.
View the Museum's Sustainability Principles.
Corporate Patron Members
Yes, the Museum works with many corporate partners to match employees' charitable contributions. Adult Membership with the Museum is tax deductible and qualifies to be matched by most company programs. The Museum does not accept matching gift payments in lieu of membership contributions from the employee. Check with your employer or the Museum's Corporate Patrons’ Office for more information.
Library Voucher Program
With this program, libraries can choose from three options that provide them with a pre-selected number of vouchers. Each voucher is valid for free General Admission to the Museum and one Ticketed Exhibition, for one person. Every visitor aged 3 or older will need their own voucher. Reserving tickets is currently recommended for entry into the Museum.
Vouchers expire one year after the date of purchase. The library decides how the vouchers are distributed to patrons. Please note, these vouchers are for patrons of the library, and vouchers cannot be resold for more than face value.
Voucher-holding library patrons can also purchase admission to additional Ticketed Exhibitions at a discounted rate. No advance purchases available.
The available Library packages are:
Library Basic: 25 vouchers for $250
Library Plus: 50 vouchers for $500
Library Premium: 100 vouchers for $1000
For additional information, please call the Membership Office at 212-769-5606, or download and mail a completed application to us today!