Ticketing FAQ

 

All tickets—including Member tickets, complimentary tickets, and pre-paid pass tickets—must be reserved online in advance of your visit.

Hours:
Open daily, 10 am–5:30 pm. Closed Thanksgiving Day and Christmas Day. 
Ticket reservations available from 10 am–4 pm, now through January 1, 2024.
The Butterfly Vivarium is unavailable September 19–September 29.

View temporary hall closures.

Museum Members: Sign in to your profile before reserving tickets to access Member pricing.

Pay-What-You-Wish Admission

New York, New Jersey, and Connecticut residents (with ID): The amount you pay for General Admission only is up to you. See How does Pay What You Wish work? for details.

Common Questions

 

Temporarily Unavailable

Health and Safety Requirements for Visitors

  • Facial coverings are strongly recommended throughout the visit for all visitors ages 2 and up.
  • Avoid visiting if you have symptoms of COVID-19, have been diagnosed with COVID-19 within the past 14 days, or have been in close contact (within 6 feet for 10 minutes or more) with someone infected with or experiencing symptoms of COVID-19 within the past 14 days.
  • Children under age 12 must remain with adults at all times.
  • Use hand sanitizer, which will be available at stations throughout the building.
  • Follow directions from staff and signage for physical distancing, reducing contact, and other guidelines for use of facilities.
  • Follow the Museum’s Code of Conduct.
  • Visitors who require an accommodation for any of these items must contact [email protected] before your visit to discuss your needs.

Entrances and Exits

  • Visitors can enter and exit through Central Park West (upstairs) at 79th Street or at the accessible entrances on 81st Street/Rose Center for Earth and Space or Columbus Avenue at 79th Street/Gilder Center.
  • For priority access, Members and their guests can use the Member entrance at Central Park West and 79th Street (ground level, under the grand staircase).
  • Access-a-Ride Service and GPS devices:
    • 56 West 81st Street - for the entrance at 81st Street/Rose Center
    • 415 Columbus Avenue - for the entrance at Columbus Ave/Gilder Center
      • Please note: There is no driveway at the Gilder entrance.